Hyper-V Machine Creation Error (0×80070037)

On an existing Hyper-V server that was previously working fine, i stumbled across the error below while trying to create a new guest machine.
An error occurred while attempting to change the state of virtual machine SERVER.
‘SERVER’ failed to start.
Microsoft Synthetic Ethernet Port (Instance ID {E4BAFA29-EB7E-4CD9-98A5-59546CEA6AE5}): Failed to power on with Error ‘The specified network resource or device is no longer available.’
‘SERVER’ failed to start. (Virtual machine 2A23B1CF-0758-4AF5-84B1-221BA2A8A90D)
‘SERVER’ Microsoft Synthetic Ethernet Port (Instance ID {E4BAFA29-EB7E-4CD9-98A5-59546CEA6AE5}): Failed to power on with Error ‘The specified network resource or device is no longer available.’ (0×80070037). (Virtual machine 2A23B1CF-0758-4AF5-84B1-221BA2A8A90D)
I narrowed this down to be a combination of a few things.

  • I had added a new location for hyper-v vhd/xml files and hadn't excluded that new location from realtime AV scanning
  • Secondly, the version of MS Forefront AV client i was running on the server required an update to version 1.5.1958.0
  • Thirdly, i excluded .vhd files from realtime scanning.





And don't forget to bounce the server, or at the very least the services for hyper-v afterwards!

Official Microsoft info here... http://support.microsoft.com/default.aspx?scid=kb;EN-US;961804

2 comments:

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  2. This is a solid troubleshooting rundown. The failure message can be misleading, so calling out AV scanning as the real culprit is helpful. Hyper-V really does not behave well when its VHD and config directories are scanned in real time. Your step list is exactly what most admins miss:

    Add exclusions for the new storage path

    Update the Forefront client

    Exclude .vhd extensions from scanning

    Restart Hyper-V services or reboot the host

    Also sharing the Microsoft KB link saves others time.

    If anyone needs to track systems, test steps, or repeatable runbooks for infra environments, a lightweight tool like Tuskr test management software is useful for documenting what to check next time this pops up.

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